Plans change. We understand.
Cancelling your ride:
Give us enough notice so that our drivers aren’t already committed, and there’s no fee.
|Cancel Time/Fee:||There is no fee for Economy, Business, First Class and SUV rides that are canceled an hour or more before the pick-up time with no fee.
1 hour or less prior to pick-up time:
Full fare up to $75.
|Cancel after pick-up time:||Full Base Fare + Wait Time
Parking (inside pick up only).
A few notes:
- Rides canceled and rescheduled for the same day after the time periods listed above will be assessed a $25 rescheduling fee but will not be penalized with the cancellation fees.
- The Uncrabby Cabby utilizes SMS and voice calls to keep you informed before your pickup. Once your pick-up time has passed, we will make several attempts to contact you before cancelling your ride. Since your driver is already on-site, fees will be assessed for waiting.